ProxyTickets

< >: needed argument, [ ]: optional argument

/ticket <text>
Create a ticket with the given text

/tickets
Receive a list of open tickets
/tickets <id>
Receive information about a specific ticket
/tickets page <page>
Show the n-th page of open tickets
/tickets claim <id>
Claim a ticket to start working on it
/tickets unclaim <id>
Unclaim a ticket to stop working on it
/tickets close <id> [answer]
Close a ticket with or without an answer
/tickets tp <id>
Teleport to the location of a ticket
/tickets comments <id>
Show a list of all comments for a ticket
/tickets purge all
Delete all tickets from the database
/tickets purge close
Delete all closed tickets from the database
/tickets purge confirm
Confirm your purge request
/tickets comment <id> <text>
Create a comment to a ticket

Permissions are read via Vault from the server you are currently online on

proxytickets.ticket
/ticket
proxytickets.ticket.receiveteaminfo
Receive a message when a new ticket gets created
proxytickets.tickets.list
/tickets
/ticket page <page>
proxytickets.tickets.info
/tickets <id>
proxytickets.tickets.claim
/tickets claim <id>
proxytickets.tickets.claim.others
Claim a ticket even if someone else has already claimed it
proxytickets.tickets.claim.receiveteaminfo
Receive a message when a ticket gets claimed
proxytickets.tickets.unclaim
/unclaim <id>
proxytickets.tickets.unclaim.others
Unclaim a ticket event if someone else has claimed it
proxytickets.tickets.unclaim.receiveteaminfo
Receive a message when a ticket gets claimed
proxytickets.tickets.close
/tickets close <id>
proxytickets.tickets.close.others
Close a ticket event if someone else has claimed it
proxytickets.tickets.close.unclaimed
Close unclaimed tickets
proxytickets.tickets.close.receiveteaminfo
Receive a message when a tickets gets closed
proxytickets.tickets.tp
/tickets tp <id>
proxytickets.tickets.comments
/tickets comments <id>
proxytickets.tickets.comment
/tickets comment <id> <text>
proxytickets.tickets.comment.others
Comment on someone elses ticket
proxytickets.tickets.comment.receiveteaminfo
Receive a message when someone comments on any ticket
proxytickets.tickets.purge
/tickets purge all
/tickets purge closed
/tickets purge confirm

This is the default config with some explanations:

ProxyTickets:
  SQL: # The data for your database connection
  - 'localhost'
  - '3306'
  - 'Database'
  - 'Username'
  - 'Password'
  TablePrefix: '' # Prefix for the database tables
  Messages:
    TimeFormat: dd.MM.yyyy HH:mm:ss # Time format for all dates
  TicketList:
    TicketsPerPage: 5 # How many tickets should be on one page

These placeholders should be pretty self explanatory:

• 
  
  
  • %id%
  • %author%
  • %created%
  • %server%
  • %world%
  • %x%
  • %y%
  • %z%
  • %pitch%
  • %yaw%
  • %text%
  • %claimedBy%
  • %answer%

These comment placeholders only take effect if the message is tied to a comment:

• 
  
  
  • %commentAuthor%
  • %commentCreated%
  • %commentText%
  • %commentServer%
  • %commentWorld%
  • %commentX%
  • %commentY%
  • %commentZ%
  • %commentPitch%
  • %commentYaw%