RealTimeSupport [1.8.x - 1.14.x] [SQL]

- Fixed a null check - Fixed an other small issue

- Improved the messages history - added a max width at the reply's (will fixed the long message's) - all menu's support multiple page's and dynamically sized - re-added glow effect (removed of 1.13 update but its back) - added an notification services - Reworked the Dynamic Inventory Update Service

sorry for the small update, again - when SQL enabled, /rs staff remove <player> is not working

- Fixed user-max-tickets: <value> did't work

- Fully Support for versions 1.8.x - 1.13.x - Added MySQL Support (with ssl supported) - Added It can check if its running on a Dev Build - Added multiple page's for the user created tickets (/rs status) - Improved the update checker - Added You can use -1 at user-max-ticket for creating unlimited tickets - Fixed a visual issue, when a ticket got purged it still in the memory (only affected when MySQL disabled) - Added commands (/rs reload, /rs staff add/remove <player>) added for console support - Fixed when there is no location set to the ticket, The teleport option will be not shown

- Added fixed some errors in console when not completing the command /rs staff add/remove <player>

- Added a new future, when a ticket is created or deleted or any update, the inventory will be automatically updated (DynamicInventoryUpdatesService) - Added set a location to the ticket - Added a staff can now teleport to the location from the ticket - Added, You can now change your ticket subject when ever you want - Added, The creator of the ticket can also cancel the ticket - Fixed some other rare bugs - Fixed the configVersionUpdater for the config file - Added customizable subject's - Fixed metrics (it could't handle spaces in the plugin name) - Added a staff can cancel to support a ticket - Reorganized the GUI

- Fixed error when deleting a ticket

- Fixed wrong command execution

- Added Future Tickets will load faster without MySQL Enabled - Added a loadmanager, effecient loading config settings - Added multiple page's on all menu sections(solved, assigned, solved) - added/fixed removing a player from the staff database, re-Open the assigned tickets - Fixed a little ticket ID bug (rare common bug) - Fixed more small bugs

- Added a toggle-able prefix - Fixed when a has created a ticket and the player is offline, the ticket will be showable - Added a reload command - Added some config options, user-max-tickets, prefix-enabled - Added some missing context - Added multiple pages for the tickets menu

- Added you can delete tickets, but you can only delete when the ticket is assigned - Added When a tickets is solved it will be move's to a different file - Fixed the message duplication - Fixed that you cannot not open other assigned tickets - Added a toggleable filter for assigned tickets page - Fixed a lot of small bugs and errors - Changed command for staff /rs status, it will show their claimed tickets - Added Metrics

- removed support for 1.13.x - if fully support for 1.8.x - 1.12.x

- Released the stable build of this version and is ready for production servers - Fixed the small bugs

- fixed command /rs status,

- Re-coded the hole tickets UI (/rs tickets) - added a reply system - added a ticket status UI for the regular players - if you are a staff you can open the tickets UI and filter between OPEN, ASSIGNED & SOLVED TICKETS - and fixed some small bugs

- added permissions for adding and removing players from staff

- Added, you can rate the player that helped you with stars - PurgeTicketService much more improved - added a new command, /rs purgeall. It will purge all ticket that has been solved - added some more command, see front page for further details - added a staff system, so you can add or remove players - removed the realtimesupport.manager permission

- improved the PurgeTicketService, it will check every quarter instead of every hour

- added an UpdateChecker - added an purge system for sovled tickets - changed some commands - a player can create more than 1 ticket - when the staff has solved an issue there will be analytics for thath user - when a ticket is solved or closed, the ticket will be saved for 24 hour (this system will be updated, its a little broken) - added support for 1.8.x - 1.13.x